Kq99's Terms and Conditions — Know this before becoming a member

Welcome to kq99. These Terms & Conditions constitute a legally binding agreement between kq99 and all its members. By visiting the kq99 website, creating an account, or using any of our services, you confirm that you have read and agreed to these terms in full.

Kq99 is an internationally licensed online gaming platform committed to delivering the highest quality gaming experience for users in Bangladesh. To enjoy our services, certain rules must be followed.

• These Terms & Conditions apply in both English and Bengali. In the event of any conflict, the Bengali version shall take precedence.
• Kq99 reserves the right to close any user's account without notice if it is found to be in violation of our rules.
• All age and location eligibility requirements must be met to access kq99 services.

You must be 18 years of age or older to register an account on kq99. Accounts created by minors will not be permitted, and any such accounts identified will be closed immediately.

Registration Terms

• Each person may open only one kq99 account. Multiple accounts are not permitted.
• The name, phone number, and email provided during registration must be accurate and truthful.
• Keeping your account password confidential is your own responsibility.
• Registering on kq99 under someone else's identity is strictly prohibited and subject to penalties.
• To update any account information, please contact the kq99 support team.

Identity Verification (KYC)

Kq99 may verify a member's identity at any time. A copy of a national ID or passport may be requested if necessary. Withdrawals may be held until the KYC process is completed.

All deposits and withdrawals on kq99 are handled through Bangladesh's popular mobile banking services. We support Mobile Banking, Nagad, and Rocket.

Deposit Rules

• Minimum deposit amount is 100 BDT.
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third parties are not permitted.
• Deposits are usually credited instantly. If you experience any issues, please contact support.

Withdrawal Rules

• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Minimum withdrawal amount is 300 BDT.
• The maximum daily withdrawal limit depends on the member's VIP level.
• The designated rollover requirement must be met before bonus funds can be withdrawn.
• Kq99 reserves the right to hold suspicious withdrawal requests for review.

Kq99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To qualify, a minimum deposit amount is required and the specified rollover must be completed.

Rollover Requirements

• To withdraw bonus funds, the amount must be wagered in accordance with the specified multiplier.
• There is a set deadline to complete the rollover. Once the deadline passes, the bonus will be cancelled.
• Bonus rollover contributions may be partial for certain games. For more details, Promotions Page View.

Bonus Abuse

Attempting to collect bonuses through multiple accounts, using bots, or any other dishonest means will result in kq99 closing the account and forfeiting all bonuses.

Kq99 believes gaming should be a source of entertainment — not financial stress. That is why responsible gaming is our top priority.

• Kq99 members can set their own daily, weekly, or monthly betting limits.
• You have the option to voluntarily suspend your account or activate Self-Exclusion at any time.
• Participation by anyone under the age of 18 is strictly prohibited, and kq99 enforces this without exception.
• If you notice signs of gaming addiction, please contact our Responsible Gaming Page View.

The following activities are strictly prohibited on the kq99 platform. Any violation will result in permanent account closure.

• Creating or operating multiple accounts.
• Using automated bots or software to play games.
• Using kq99 for money laundering or any other illegal financial activity.
• Attempting to hack or breach the security of the kq99 system.
• Harassing, threatening, or deceiving other members.
• Submitting false payment information or initiating a chargeback.
• Impersonating a kq99 representative.

Kq99 reserves the right to temporarily or permanently suspend any account under the following circumstances.

• In the event of a Terms & Conditions violation.
• Failure to provide the required documents for identity verification.
• In cases of suspicious or fraudulent activity.
• At the member's own request.

If a permanently closed account holds a valid balance and no rules have been violated, kq99 will endeavor to return those funds. However, if the closure is due to a rule violation, all balances may be forfeited.

Kq99 treats the protection of members' personal data as a top priority. We use SSL encryption technology and store all data on secure servers.

• Members' personal information is never sold or shared with third parties.
• Kq99 may be required to disclose information only when legally obligated or requested by the relevant authorities.
• Members may request deletion of their data at any time.

For more information, visit our Privacy Policy Read.

If a dispute arises between kq99 and a member, we always seek an amicable resolution first. Submit your concern through our support team — we aim to respond within 72 hours.

• Step 1: Contact the support team via live chat or email.
• Step 2: Submit a detailed description of the issue along with supporting evidence.
• Step 3: The kq99 senior team will review the matter and deliver a final decision.

Kq99 may update these Terms & Conditions at any time. Any changes will be announced on the website and reflected in the "Last Updated" date at the top of this page.

It is in your best interest to review this page regularly. Continued use of kq99 after any changes have been made constitutes your acceptance of the updated terms. If you have any questions, please contact our FAQ Page View or contact our support team.